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Join the adventure at Alu-Cab! As the world’s leading overland product manufacturer, we offer a unique opportunity to be part of something extraordinary. Are you ready to explore the world with us?

Technical Sales Administrator

  • Alu-Cab Fitment Centre
  • South Africa
  • Full Time

Position Overview:
The Technical Sales Administrator supports the sales manager by handling administrative and technical tasks to ensure smooth and efficient sales processes. This role requires a blend of administrative skills, technical knowledge, and customer service capabilities to assist in sales operations, manage customer inquiries, and provide support for product and service offerings.

 

Key Responsibilities:

Sales Support and Administration
● Prepared and managed sales quotations, proposals, and orders accurately.
● Process orders,(work with Leticia Gysman)

● Assist the sales manager and technical branch administrator with customer inquiries, follow-up communication and scheduling.

 

Customer Service and Support
● Address customer inquiries via phone, email, or in person regarding product details, pricing, and order status.
● Provided technical information and support to clients and helped troubleshoot any issues related to the products or services.
● Ensure timely resolution of customer issues and escalate complex issues to relevant departments as necessary.

 

Qualifications:
● Minimum Requirement: Grade 12 certificate.
● Preferred Qualification: A qualification in commerce is advantageous.
● 2-3 years: Relevant experience in a sales and admin role within the motor industry is advantageous

 

Skills:
● Experience in sales or customer service (background in the 4×4 or outdoor industry is a plus).
● Knowledge of 4×4 equipment, vehicles, and outdoor gear is highly desirable.
● Strong communication and problem-solving skills with a customer-oriented approach.
● A passion for off-roading, camping, or outdoor adventures.
● Flexibility to work weekends and additional hours as needed